Unemployment Insurance Compensation

The Texas Workforce Commission (TWC) handles all unemployment insurance claims.

All individuals who file an unemployment insurance claim must register for work at WorkInTexas.com

There are two ways to apply:

Online
Click here to submit your unemployment insurance claim.

By Phone
Through this service, you can apply for unemployment insurance, get answers to your questions about unemployment insurance, and give TWC additional claim information. Your local Workforce Solutions East Texas Center can provide you with public access telephone if needed.

Hours of Operation:
Monday – Friday, 8 a.m. – 5 p.m.
Telephone Number:
Toll Free - 800.939.6631

You will need the following information for your call:

The name and mailing address of your last employer
The starting and ending dates of your last job
And if you are not a U.S. citizen, your alien registration number

Unemployment Insurance Update

The Texas Workforce Commission is experiencing extremely high call volume. Many states across the nation are facing the same challenges due to recent federal extensions of unemployment insurance benefits. Due to the increased calls and workload, and the difficulties that customers are having reaching staff, TWC will not penalize claimants when they are unable to reach us in a timely manner.

If you are having trouble getting through on the phone lines, please file regular unemployment insurance claims online at http://ui.texasworkforce.org
If you need to speak to someone, please use our e-mail form. A TWC staff member will call you back within 48 hours.
Si necesita hablar con nosotros, use nuestro formulario para correo electrónico, por favor. Un miembro de nuestro personal le llamarí dentro de 48 horas.
Check your existing claim or payment status at http://ui.texasworkforce.org

If you have trouble getting through to us, please try the options above. For more information on Unemployment Insurance, please click here.